Terms & Conditions

Last Updated: April 2026

Welcome to Old Memories. By accessing or using our website and purchasing our products, you agree to these Terms and Conditions. Please read them carefully before using our services.

1. About Us

Old Memories is a natural wellness brand offering herbal and Ayurvedic personal care products including skin care, hair care, baby care, and food wellness products.

Old Memories
Door No 13 1 17 Near Adithya Lodge
15 Ward Village Besthapalem
Chirala Andhra Pradesh 523155 India

Email
oldmemories6918@gmail.com

2. Acceptance of Terms

By visiting our website or placing an order, you confirm that you are at least 18 years of age or using the website with the consent of a parent or guardian. If you do not agree with these terms, please do not use our website.

3. Products and Product Information

We aim to display accurate product details including descriptions, ingredients, and pricing. However

Product colors may vary based on screen settings
Product formulations may change over time
Products are for general wellness and not medical treatment
Patch testing is recommended before use

4. Pricing and Payments

All prices are in Indian Rupees and include applicable taxes unless stated otherwise
Prices may change without prior notice but will not affect confirmed orders
Full payment is required at checkout
We are not responsible for bank or transaction charges

5. Orders and Confirmation

Placing an order is an offer to purchase and is confirmed only after email confirmation
We may cancel orders due to errors, unavailability, or suspected fraud
Please ensure correct address and contact details

6. Shipping and Delivery

We ship across India
Orders are processed within 1 to 3 business days
All Orders will be delivered within 5-7 Business days
We are not responsible for courier delays
Ownership transfers upon delivery

7. Returns and Refunds

Returns are accepted within 7 days only for damaged, defective, or incorrect items.
Customers must contact us within 48 hours of delivery with clear product images and order details.

Used, opened, or damaged products are not eligible for return or exchange.
Approved refunds will be credited to the original payment method within 7 to 10 business days after approval.
Approved exchanges or replacement orders will be processed and delivered within 5 to 7 business days, depending on product availability and delivery location.
No returns or refunds will be accepted for change of mind.

8. Intellectual Property

All content on this website including brand name, logo, images, and text belongs to Old Memories and is protected by law. You may not reuse or distribute content without permission.