Privacy Policy

Last Updated: April 23, 2026

At Old Memories, we are committed to protecting your privacy and ensuring your personal information is handled with care and transparency. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or make a purchase from us.

Please read this policy carefully. By using our website, you acknowledge that you have read and understood the practices described here.

1. Information We Collect

When you interact with our store, we may collect the following types of information

Personal and Contact Details
Your name, email address, phone number, billing and shipping address

Payment Information
Payment details and transaction information processed securely through our payment partners. We do not store your card details on our servers

Account Information
Username, password, and preferences if you create an account

Order and Transaction Details
Items you view, add to cart, purchase, or return

Device and Usage Information
IP address, browser type, and how you navigate our website, collected through cookies and similar technologies

Communications
Messages or queries you send through our contact form or email

2. How We Use Your Information

We use your information to

Process and fulfill your orders, including shipping and delivery
Send order confirmations, updates, and customer support responses
Personalize your shopping experience and recommend relevant products
Send marketing and promotional communications with an option to opt out
Detect and prevent fraud or unauthorized activity
Comply with legal obligations

3. How We Share Your Information

We do not sell your personal information. We may share it in the following situations

Service Providers
With trusted partners such as payment processors, shipping providers, and IT services

Shopify
Our store is powered by Shopify, which processes data on our behalf

Legal Requirements
When required by law or government authorities

Business Transfers
In case of merger, acquisition, or sale of business assets

4. Cookies

Our website uses cookies to improve your browsing experience, remember preferences, and analyze traffic. You can manage cookies through your browser settings, though some features may not function properly if disabled

5. Data Security

We take reasonable measures to protect your personal information. However, no internet transmission is completely secure and we cannot guarantee absolute security

6. Data Retention

We retain your information as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and resolve disputes

7. Children's Privacy

Our website is not intended for individuals under 18 years of age. We do not knowingly collect data from children. If such data is identified, we will delete it